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Shipping & Returns
Heterodoxa_ offers national shipping (Belgium) via BPOST and worldwide shipping via UPS. The shipping cost will be calculated at check out depending on the weight of the item(s) you buy, destination and service. Upon purchase your item will be shipped to you within 5 working days.
We offer free shipping in Europe with purchases over 350€ and worldwide over 500€. At this time we can't accept returns as the condition and materials are all listed in descriptions of every item to ensure the item is being represented fully. If you have any hesitations before buying the item, please contact us and we will be happy to provide you with further information. Due to nature of vintage clothing (age and previous wear) some items may have slight imperfections, please keep it in mind when buying pre-loved items.
Consignment
Next to our own sourced pieces, we also take in consignment pieces.
We almost exclusively sell designer clothing, unless we have a strong coup de coeur for a non-designer vintage piece.
The selection of these pieces are based on our personal taste and on the condition of the clothing.
We sell at a 50% consignment fee.
Based on our expertise and research, we will offer you a price proposal for the consignment pieces.
Payouts for the consignment pieces are done every 1st Monday of the month via bank transfer.
The consignment pieces are held in the shop for 3 months.
After 3 months you are asked to pick up the non sold pieces in our shop, unless we agree on an extension of the consignment period. If the pieces are not picked up after 4 months, we are no longer responsible for the return of the pieces.
If you are interested in selling with us, please contact us via phone or email:
+32483995044 or heterodoxa.vintage@gmail.com
Rentals
All the items listed on our webshop and from our archive are available for rent.
Our rental policies are as following:
Rents costs 15% of the retail value of the piece for a 4 day period.
The pieces are picked up on the 1st day and returned before or on the 4th day of the rental period.
On top of the rental fee, a deposit of 20% of the retail price is asked in case of damages. The deposit fee is fully refunded when the item is returned in the same condition as when delivered. In case of irreparable damage or loss, the full retail price of the item will have to be compensated.
For rentals, please contact us via email: heterodoxa.vintage@gmail.com